Founder and Managing Director Leo@OneStopCleaningLLC.com
Leo started One Stop Cleaning because he saw a space for a company that offers all major cleaning needs under one roof. As a believer in exceptions, he knew he could run a different kind of company, focused on its customers, and make a positive impact.
One Stop is not about chasing the dollar—it’s about chasing the experience.
To run a company focused on customers, the company has to consist of quality people, and Leo makes a tireless effort to invest in human capital. He has zero tolerance for the norm, which means every member of the One Stop team meets or exceeds his extremely tough standards.
This business requires empathy. Leo knows he’s often meeting customers during stressful situations, and neither he nor his team forget this. He makes a point to personally be on site for as many jobs as possible while also building and developing the talented One Stop team.
Leo Lives in Williamsburg, VA with his Beautiful wife Rosi and his twin girls Leah and Siana. He enjoys spending time with family, coaching youth sports, attending Church, sporting events, boating, and golfing in his free time.
This is My WHY:
Account Success Manager
Carol Chandler is known as the ground breaker. Carol is the happy office manager for One Stop Cleaning and has been with the company since year one. She brings her diverse skill set, experience, and talents to help grow the business. She connects our company with our ever expanding customer base. Excelling in providing top-notch customer service, office administration, networking, event planning, marketing and sales, Carol is well-rounded and is able to fill-in where ever needed (as long as it does not entail cooking).
Prior to coming to work for One Stop Cleaning, Carol saw patients at her holistic health practice. She was a founding member of God’s Girls Ministry, and helped develop an award-winning maid service company, which is still in operation today. She has been married to Terry for 34 years . Together they are parents of 3 and grandparents of 5. After hours, you may find Carol learning about something interesting, or spending time with family.
Jeramie Hieb, known to many as “Mr. Clean” (or “Mr. Proper” if you are in Europe), is our Director of Sales and Business Development as well as our lead consultant focusing on assuring our clients get the cleaning efficacy their facilities need. He and his wife recently moved to Williamsburg from Austin, TX, so she may follow her dream and attend William & Mary Law School. In Austin, Jeramie was the Regional Director of a national cleaning franchise and specialized in customized cleaning programs for sensitive environments like child care facilities and surgery room terminal cleaning. Over the past several years he has helped hundreds of business owners and managers solve their problems while staying within budget. His strategy of transparency and honesty when consulting his clients is a different approach than most and his clients say is refreshing. He looks forward to helping Williamsburg clients the same. Outside of work, Jeramie designs mobile/desktop applications (yes, for fun), enjoys listening to podcasts and spending time with his wife and child dog MooMoo (because she looks like a cow).
Charisse Lane is part of our great customer service experience here at One Stop. She aids the journey to “home clean home”. Over the past 10 years, Charisse has worked for a variety of great companies, honing her customer service talent. She strives to grow individually while helping those in need and believes deeply in taking care of her family to the best of her ability. Outside of the office, Charisse enjoys spending time with her family and being active by going to the gym and jogging.